SME SOKO Terms and Conditions

These Terms and Conditions (“Agreement”) govern your use of the SME SOKO online platform (“Platform”) operated by [Your Company Name] (“We,” “Us,” or “Our”). By accessing or using the Platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using the Platform.

1. Account Registration and Usage

1.1. You must be at least 18 years old to use the Platform. 1.2. You are responsible for maintaining the confidentiality of your account information and password. 1.3. You agree to provide accurate, current, and complete information during the registration process.

2. Products and Listings

2.1. Sellers are responsible for the accuracy and completeness of product listings, including descriptions, images, and prices.
2.2. We reserve the right to remove or suspend listings that violate our guidelines or applicable laws.
2.3. Buyers should carefully review product details and specifications before making a purchase.

3. Orders and Payments

3.1. Orders placed on the Platform are subject to availability and confirmation.
3.2. Prices are displayed in the local currency and may be subject to taxes and fees.
3.3. Over 20 currencies Payment methods accepted are supported by FLOTPAY.
3.4. Payment processing is secured, but we are not responsible for any third-party payment service issues.

4. Shipping and Delivery

4.1. Shipping options, fees, and delivery times vary by location and product.
4.2. We aim to fulfill orders within a reasonable timeframe. However, delays may occur due to unforeseen circumstances.

5. Returns and Refunds

5.1. Returns are subject to our Return Policy, which can be found Here.
5.2. Refunds are processed according to our Refund Policy, available [Provide link].

6. Intellectual Property

6.1. Content on the Platform, including images, text, and logos, is protected by intellectual property rights.
6.2. Users are prohibited from using, copying, or distributing content without prior written permission.

7. Privacy and Data Protection

7.1. We collect and process personal information as outlined in our Privacy Policy.
7.2. By using the Platform, you consent to the collection and use of your data as described in the Privacy Policy.

8. Limitation of Liability

8.1. We are not liable for any direct, indirect, or consequential damages arising from the use of the Platform.
8.2. We do not guarantee the accuracy, reliability, or completeness of content or products on the Platform.

9. Termination

9.1. We reserve the right to terminate or suspend your account for violations of these Terms and Conditions.
9.2. You may terminate your account by notifying us in writing.

10. Governing Law and Disputes

10.1. These Terms and Conditions are governed by [The Republic of Uganda, Kenya, Rwanda, Burundi, United Republic of Tanzania law.
10.2. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in a respective partner State of the East African Community.